The Quality Certification Program For Emergency Medicine Departments & Emergency Medical Services


The INDUSEM-Academic College of Emergency Experts in India has partnered with the National Accreditation Board of Hospitals in India to devise the NABH EMERALD Program for Quality Certification in India.

A sudden serious clinical event can distort the cognitive judgment of any individual would manage to rush the victim to the nearest health centre and expect the healthcare professionals present there to handle the situation thereafter and do whatever it takes to restore the victim’s health.

Emergency care however, is a far more complex subject deeply engaging a confluence of empathy, presence of mind, equipment, precise clinical knowledge and trained procedural skills.

The reputation of the hospital is dependent on the quality of care it provides and more so in Emergency Situations.  The most important question of whether emergency care provided even in paid private setups is really benchmarked for quality; remains a major challenge.

The National Accreditation Board for Hospitals and Healthcare Organizations is largely responsible for bringing in this movement towards benchmarked quality to Indian hospitals. A lot of hospitals have recognized the need and benefits of adopting standard operating protocols in most parts of the hospital and consequently been awarded accreditation for the same.

Emergency Department of a Hospital is the first point of contact for a patient seeking acute care at a hospital.

Emergency medicine as a clinical specialty, as an academic curriculum and as a distinct department within the hospital are relatively nascent ideas in this country.

Most hospitals have a nominal casualty that functions as a gateway for diverting emergencies to ICUs or other hospitals without necessarily understanding the complete extent of the clinical event, the ideal management for the same and the need to measure and audit the performance of the department on a periodic basis for further learning and improvement.

This is what forms the basis for a separate and detailed quality certification process for Emergency Departments.

Given the clinical, emotional and legal repercussions of how the patient is managed in the emergency, the need and scope for standardization is tremendous. Not only does it assure the critical patient of being managed using evidence based protocols, but it also shifts the thrust from an unpredictable personnel-dependent approach to a more stable and defined systems approach, reducing the likelihood of human judgment errors.


NABH-ACEE Collaboration

The Academic College of Emergency Experts in India (ACEE-INDIA) was established in 2011 as a College with Experts Fellows and Members who have been trained and tested to be quality Healthcare providers in Emergency Departments. There is a rigorous clinical training and testing process which governs the graduation of Fellows and Members of the College. Till date over 100 Fellows and members have and are undergoing the process of Clinical Learning leading to their graduation to the College. Taking this mission ahead The EMERALD Certification process is being coordinated and promoted by the Academy and now seeking endorsement and patronage of NABH. The details of the working of this nation building activity for India can be found on

The NABH has already made its mark in the country by demonstrating its commitment to quality in healthcare. Specific accreditation of emergency departments will help it extend this commitment further towards patient safety and ensuring the humane aspect of healthcare, especially in an emergency when it matters the most…

Contact Headquarters
Dr. Praveen Aggarwal,
Professor & Head, Department of Emergency Medicine,
All India Institute of Medical Sciences,
New Delhi – 110029
Cell: 9868397050

National Emergency Airway Training


Spearheaded by the Leadership of Government Medical College Chandigarh the NEAT Program ambitiously aims at enhancing the confidence and skills of all practicing physicians and physicians in Training to be able to successfully manage the airway and ventilation of an emergency patient in respiratory distress. Having strong Airway Management Skills is crucial to proving Emergency Care in Medicine by Physicians and Surgeons of all Disciplines.

Dr. Manpreet Singh, MD, FACEE
Assistant Professor of Critical Medicine,
GMC Chandigarh, India